| n happen due to various reasons but mostly because | | | | After reinstalling or installing the new drivers check for |
| of a faulty webcam application or software or | | | | the problem. |
| because of bad webcam drivers. | | | | Also check if the Startup type of Windows Image |
| Resolution | | | | Acquisition (WIA) service is set to Automatic, if not set |
| Examine your webcam with a new webcam | | | | it to Automatic. (WIA is the service that is required for |
| application (application other than what you are using | | | | running the webcam applications in the system). |
| now) i.e change your webcam application. (You may | | | | You can do this from Services, click on Windows key |
| try with Yahoo Messenger, Skype, Windows Live | | | | and R simultaneously to open the Run window. |
| Messenger, Quick play, Youcam, etc) | | | | Type services.msc in Run window and click on OK. |
| Check if your webcam functions with the newly | | | | Now in the Services windows, scroll down to |
| installed webcam application. | | | | Windows Image Acquisition (WIA) service and check |
| If the webcam works well with the newly installed | | | | its Startup type. If it is not Automatic, then double click |
| application, then the problem could be with the built | | | | on the service and set it as Automatic (beside Startup |
| — in webcam application or with the one that | | | | type) and click on Start to start the service and |
| you were using earlier. | | | | click on Apply. Click OK. |
| Uninstall and reinstall your previous application (the one | | | | Check if your webcam works now. |
| with which the webcam did not work). Check now, if | | | | If the problem still persists, then the issue could be due |
| the webcam works. | | | | to an internal webcam hardware problem. |
| If not, you may have to use the one with which your | | | | Before concluding if the problem is related to |
| webcam works. | | | | hardware, you might have to perform some more |
| If the webcam does not work any of the applications | | | | troubleshooting steps. |
| or software, then the problem could be with the | | | | Some of the notebook manufacturers provide |
| corrupted webcam drivers. | | | | diagnostic tools that you need to run to fix these |
| Press and hold Windows Key and break key | | | | issues and sometimes you might have to be online to |
| simultaneously. | | | | perform these diagnostic tests. |
| In the System Properties window, select Hardware tab | | | | If you are running Vista in your notebook, ensure that it |
| and click on Device Manager. | | | | is Vista Service Pack 1. |
| Click on + sign next to Imaging Device and see | | | | If not, upgrade to Vista Service Pack 1 since comes |
| if any yellow exclamation mark is present beside the | | | | with a new webcam driver which is like a hotfix to the |
| webcam device, if it is present then it is a message | | | | one in Vista. |
| that the devices is under bad condition. | | | | You can upgrade from Vista to Vista Service Pack 1 |
| The device may function even in this situation but even | | | | from Microsoft website. |
| has a few chances for not functioning. | | | | The webcam may not work even when your system |
| Now reinstall the webcam drivers from Recovery | | | | resumes from Hibernation or Standby mode. This |
| CDs or from the Recovery Partition in the notebook. | | | | happens because most of the video applications could |
| Just see if the webcam works. | | | | not adjust to the change in the Power State of the |
| If reinstallation of the drivers will not fix the problem, | | | | system. |
| test the issue by reinstalling the new drivers from the | | | | To resolve this problem, restart your webcam. |
| webcam support link and if you are using the webcam | | | | If restarting will not resolve the problem then restart |
| application that came with your notebook then visit the | | | | your computer which will resolve the issue. |
| notebook support website and in the drivers page you | | | | The general procedures have been mentioned, there |
| will be able to find the recently released drivers for | | | | might me few more steps that have to be followed to |
| that application. | | | | isolate the problem. |